Production and Delivery:
Please kindly notice that the production time of each product is around 10 days.
After production , we will able to send the product to you by registered mail, for overseas ,it takes around 7 days
Standard Delivery
Delivery to overseas will be by registered airmail from Hong Kong
Post Office for all items.
Please allow six to ten working days for delivery. If any item cannot be delivered within this time we will inform you of a proposed delivery date. Goods will always require a signature on receipt of delivery. If you are likely
to be out when the delivery arrives, you can specify an alternative delivery address during the order process.
Exchange Policy
KAZA is dedicated to provide the best service to customers. If the products you have received are damaged or different from what you have ordered, please contact us within 3 working days
by email to info@kaza-deluxe.com.
The burden of cost for exchange shipping fee will be borne by KAZA
All products have to be sent together with its accessories and have to be unused.
Exchange Procedures:
1. Contact KAZA by Email with in 3 days
2. Mail back the product with receipt to the following address with in 7 days
To: KAZA (Exchange Dept.)
Rm 1006 ,Block C, Delya Industrial Center ,#7 Shek Pai Tau Road, Tuen Mun, Hong Kong